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Set up email auto-responder in webmail

Last updated 14th September 2010 16:20

If you use webmail to access your email and you'd like to set up an auto-responder please see the instructions below.

Auto-responders are a reply that's sent to anyone who emails you, with a message explaining that you're out of the office / on holiday etc.

Instructions for setting up an auto-responder in Webmail, whether you use Horde, Squirrel Mail or Round Cube:

1. Log into Webmail (http://www.yourwebsite.com/webmail or http://webmail.yourwebsite.com depending on your website). On the first screen you see click on the Auto-Responders icon, highlighted in the image below with a red box around it:

Auto-responder set up in webmail

2. The next screen will show you any auto-responders you already have set up (if any). To add a new one, click the "Add Autoresponder" button:

How to set up an auto-responder

3. In the form that appears, fill in "from", "subject" and "message" and click "Create/Modify".

Eg. From: Lisa Bailey | 18a Productions Ltd.

Subject: Out of the office

Message: I am currently out of the office until Tuesday and will reply to your email on my return.

Setting up an auto-responder in CPanel

4. Then you're done! Remember to come back and turn off your auto-responder once it's out of date. It'll show in the list we talked about in Step 2 (that was probably empty this time!).

 

 

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