It’s been a busy year here at 18a HQ so we’re taking a break over the festive period!
Our offices will be closed from 24th December 2010 – 4th January 2011 inclusive.
Hosting:
We might be on a break, but we don’t get off that lightly! All hosting will continue to be monitored 24/7 and any problems will be addressed throughout the Christmas period.
Support:
If you are an existing client with a support query, please visit the support section of our website. Here you will find easy to follow instructions for the majority of common website queries.
Common questions are:
My email has stopped receiving emails.
When people email me it says my mailbox has exceeded it’s quota.
A page of my website has broken/is only partly showing after updating it with the CMS.
Contact:
Feel free to email us over Christmas as great ideas dawn on you or you get chance to catch up with that website maintenance, and we will reply as soon as we can on our return in January. Alternatively call 01179 680989 and leave a message and we’ll get back to you in the New Year. Please note: voice mail messages left will not be checked/picked up until the New Year as we will be out of the office.
In the case of an emergency, please email our emergency email address (it’s hidden here to protect it from spam, but if you click the link a box will come up to let you access it).