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Duplicate domain invoices from 123-reg

7th January 2013 12:00 by tom

During December we found we were charged for several domains twice by 123-reg.

This happened with 2 different 123-reg accounts, so it's very possible it's happened to a lot of other people! And I'm sure 123-reg are having quite a headache dealing with the fall out of what was probably a tiny little accounting blip.

So if you have domains registered with 123-reg, and you've paid an auto-renewal invoice lately, just check that you only paid once / were invoiced once. In our case we received an invoice each time we were charged with a different invoice number, and in some cases domains were grouped together and in others they were charged for individually.

So just a heads up!

We've sent a report ticket to 123-reg and are hoping to receive our refunds shortly.