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Welcome to Talking Web 👋

It’s great to have you here!
(Resources below)

I’ve been making websites for over 20 years for clients such as BBC TWO, Aardman, Sainsbury’s and loads more, so I have many a tale to tell.

If you want all the free help and advice on offer make sure to follow me on whatever platform(s) float your boat:

Instagram | TikTok | YouTube | LinkedIn

Speak soon,
Lisa

Free site health checks

Run a free check on our tool SiteVitals – no email address or credit card details required – to check your site’s SEO, AI visibility, speed, security and integrity.

Visit SiteVitals to run free reports

Web Knowledge Base

Key terms: SEO | AI | WORDPRESS | TRACKING

Feed the machine - SEO for restaurant chains
6 MIN READ

E-E-A-T for restaurants: how do you show Google (and AI) you’re worth recommending?

If you’ve spent any time in SEO conversations, you’ve probably come across the term E-E-A-T. It stands for Experience, Expertise, Authoritativeness, and Trustworthiness – and it’s basically the framework Google uses to decide whether your website content deserves to be put in front of people. And increasingly, it’s what AI tools like ChatGPT and Perplexity […]

Google Core Updates March 2026
8 MIN READ

What Google’s March 2026 core update actually means for your website

Google is getting better at telling the difference between content that was created because it’s genuinely useful, and content that exists purely to rank. And it is much less tolerant of the latter than it used to be.

Structuring your emails for AI
6 MIN READ

AI is reading your emails first

AI now sits between you and your newsletter subscribers. Here’s how to make sure AI passes the message on…

Google reviews - the rules have changed
5 MIN READ

Google’s updated review rules: what you need to know (and what to do about it)

If you’ve been asking customers for Google reviews – and you absolutely should be – there are some updated rules from Google that are worth knowing about. Nothing too scary, but a few things that might make you rethink how you’re asking. Let me walk you through what’s changed, share a couple of bits that […]

Google search console
6 MIN READ

5 really useful things you can do with Google Search Console data

There’s an enormous opportunity with Google Search Console to really get the best results from things that are very nearly working for you already.

6 MIN READ

Is your website actually yours?

Over the past decade, hosted platforms like Shopify and Squarespace have become incredibly popular. They’ve made it possible for almost anyone to launch a website or an online store without needing to understand servers or code. That convenience has been transformative. Designers can build and sell websites more easily, small businesses can launch stores in […]

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Newsletters

All my weekly newsletters so you can flick back to the info you’re looking for.

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Tools

My favourite (usually free) tools to make your web work easier.

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Glossary

Easy-peasy definitions of all the web jargon you get thrown at you.

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Templates

These are Google docs – you’ll be prompted to make a copy so you have your own version.

WordPress plugin audit template
3rd party providers/services audit template

Things I’ve made…

…to make your life easier

Where is your domain registered?

AIProfiles

I’ve taught SEO for 20 years and this is the bit that clients can’t do themselves, so I built a tool to help.

Structured Data is having a moment thanks to AI – but a moment that’s not going to go away any time soon. If you don’t have a developer on tap, and can’t code, then this tool helps you create structured data for your business in 5 minutes. Use code TWEB to get it for £24 a year.

Find out more

SiteVitals

SiteVitals is based on over 20 years of seeing the recurring website problems that occur – and crucially, go unnoticed – within businesses.

You haven’t got time to check your site’s speed and performance every month, so let SiteVitals keep an eye on it for you. It’ll let you know if anything dips, but crucially it’ll also let you know if your site goes down, or if business-critical issues (like your domain expiring) are about to strike.

Find out more

Web Guides

SEO Fundamentals: the most detailed SEO course I’ve found online

This is the e-book version of the SEO course I’ve taught for almost 20 years. And that course is based on my work in the trenches, at my agency 18a, over those decades, getting my clients’ sites millions of visitors a day.

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How to optimise your brand for AI

Learn the tips and tricks you can apply to your website and marketing today to get you mentioned by ChatGPT, Perplexity, Claude, Gemini and more. If your business isn’t discoverable in their answers, you’re losing visibility.

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How to brief a web designer / developer

If you’re asking for a quote, or going straight to asking for some work to be actioned, there are a few steps to follow to ensure you and your web designer or developer are both on the same page and you get the best results.

Learn more