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Web Gossip
Online Dispute Resolution service to go live in February
The ODR platform will be operational from the 9th January and will be rolled out in stages, fully accessible on the 15th February 2016.
Articles by Lisa Freeman
06
Jan '16
03
Dec '15
Knowledge Base
Tracking marketing campaigns with your OpenCart shop
An often overlooked feature of OpenCart is the ability to track marketing campaigns.
25
Nov '15
Our News
Life in the fast lane – a new website for Performance Verbier
When you're running a business where agility and accuracy are essential attributes, you need your website to do the same. This wasn't quite the case for the specialist ski instructors and experts at Performance Verbier .. until now!When your business demands a quick response you need a website that can…
17
Nov '15
Knowledge Base
Social media for customer service: your customers will use it even if you don’t!
New stats show that brands are failing - in a big way - to respond to their customers on social media.
05
Nov '15
Our News
Our new Digital Account Manager – Meet Lian
Well what a week! I thought I'd start by saying Hi! I'm Lian Simmons, the new Account Manager here at 18a having joined the team on Monday.I'll be on hand full time Monday-Friday to help you with any queries you may have or simply keep you up to date on…
02
Nov '15
Knowledge Base
EU Commission’s Online Dispute Resolution (ODR) Platform
From the 9th January 2016, online businesses need to link to the new ODR.
21
Oct '15
Knowledge Base
How many visitors is a page getting, and from where?
Do you ever need to find exactly how many people have visited a certain page of your site?
14
Oct '15
Technically Speaking
Errors whilst installing CS-Cart
If you keep getting errors whilst changing the admin path of a CS Cart installation, try this tip.
12
Oct '15
Our News
We’re hiring – Digital account handler role
Update: This position has now been filled.We're looking for an enthusiastic web project manager / account handler to join our team. We are a small, friendly, busy agency with an exciting client list of international brand-clients, web start ups and small businesses. We build everything from simple Wordpress websites, to…
11
Oct '15
Reviews
Buying baby wellies: a UX review of mothercare.com
Having just bough some wellies on the easy to use mothercare website, I thought I'd suggest a few things which could be made even better!
04
Oct '15
Web Gossip
Keeping the free Internet alive
Can you put up with ads if it means you get all your Internet content for free?
02
Oct '15
Our News
Winscombe triumphs again!
Winscombe - home of 18a's HQ - has hit the headlines again for being a great place to be!We moved out of the centre of Bristol, Gloucester Road, in 2011 - we wanted to be on the outskirts of Bristol so we could still drive in easily for meetings, whilst…